Recently received this feedback from a client, I love my job -

Thank you Sandie for being flexible and caring and understanding it meant a lot, thank you.

No better way to  describe the beginning of a new year, here is a toast to us all at the start of the year 2020 -

Remember, the time of year
when the future appears
like a blank sheet of paper
a clean calendar, a new chance.

On thick white snow
you vow fresh footprints
then watch them go
with the wind's hearty gust.
Fill your glass.  Here's to us. 
Promises made to be broken, made to last.

A poem by Jackie Kay the current Scots Makar (Scottish Poet Laureate)